When it comes to your vehicle’s safety, ensuring your windshield is in optimal condition is fundamental. For that reason, you must have chips and cracks promptly repaired in case of damage. However, how can you make an informed decision on where to take your car if you need windshield replacement or repair services? In this blog, we are sharing 5 important questions you should ask when choosing an auto glass repair company.
What Kind of Warranty Do You Offer?
Reliable professionals should stand behind their work. When looking for a company to repair your vehicle’s windshield, make sure to ask what types of warranties are offered with their services. This is important as, apart from protecting you in case of future issues, warranties are generally a sign of high-quality installation and durable products. If you are looking for enhanced protection and peace of mind, opt for a shop that offers warranties for their auto-glass solutions.
Are You an ICBC-approved Auto Glass Shop?
If you have your car insured in British Columbia, it is fundamental that you ask whether the auto-glass repair company you are considering is ICBC-approved. They are the only shops that can provide you with windshield repair or replacement services covered by ICBC. Additionally, an ICBC-approved auto glass shop can also help you file your claim in case of an accident, which contributes to an easier and more efficient process.
What Are Customers Saying About Your Service?
When choosing an auto glass shop for your vehicle, have a look at what their customers are saying about them. Testimonials can give you valuable information regarding their reputation and reliability. Look for online reviews that comment on customer service, workmanship and time required for their services. Opting for a shop with good ratings means you are more likely to have a positive experience.
What Types of Vehicles Can You Repair?
This is also an important question to ask. Though most auto glass shops will be able to handle repairs of a wide variety of manufacturers, some vehicles may require specific expertise. For instance, if you are looking for repair or replacement services for boats and marine vehicles, you will need professionals who have experience with that particular type of glass. Additionally, certain imported cars may also need more specialized knowledge, so it is always recommended that you check the types of vehicles they can handle.
Do You Offer Pickup and Delivery Services?
Depending on the magnitude of the damage to your windshield, you may not be able to drive your vehicle to an auto glass shop. Instead of asking a friend to tow your car, check with trusted companies to see if they offer pickup and delivery options. Some professionals may even provide free extras when you hire their services, making the entire process much more convenient for you.
Your Choice for Auto-Glass Repair and Replacement Services
Looking for an auto-glass repair company for your vehicle? All-West Glass is here to help. We are your trusted ICBC auto glass shop in British Columbia, with offices in multiple locations, including Prince George, Fort St. John and more. We also offer auto-glass repair services in Alberta, including Edmonton and Grand Prairie. Don’t hesitate to give us a call and let us help you keep your car in optimal condition. Reach out to us.